Already highly complex, the supply chain of the future is going to look even more so as it copes with serving a greater variety of buying channels (store, internet, kiosk, telephone, mail order, TV, PC), delivering to more outlets (differing store formats, order and collection options, homes, pickup points) in potentially more countries, while managing more products from a greater number of sourcing locations.
Download this white paper for more information on multi-channel and cross channel retail impact on supply chain.