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Retail and Hospitality
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RETAIL INDUSTRY

Product Information Management (PIM) RFID Data Management (RFID) Entreprise Application Integration (EAI) Trading Partner Integration and Management (TPI) Global Data Synchronisation (GDS) Multi-Channel Retail (MCR) SCM: Supply Chain Management EC&I: Enterprise Collaboration & Integration E-Com: Electronic Commerce Manufacturing Consumer Goods Retail and Hospitality

The face of retailing is changing, now more than ever. Retailers are being forced to revisit their supply chains in an attempt to reduce costs and increase efficiencies while at the same time, they are beginning to look towards multi-channel initiatives to increase revenues. These new initiatives are inherently complex and have created a number of internal integration challenges. Cactus Commerce’s Supply Chain Management, Enterprise Collaboration & Integration and Multi-Channel Retail solutions are helping numerous retailers of all shapes and sizes meet these challenges head-on.

Retailers face an increasingly hostile marketplace. Consolidation continues to rattle the industry. Distant suppliers, congested ports and new customs regulations make a mockery of just-in-time deliveries. Consumers are changing their shopping habits and e-commerce is still in its infancy.

Technology cannot solve all these problems. However, by collecting, analyzing and sharing timely, accurate data more quickly with internal and external partners, technology will enable retailers to optimize processes, cut costs and operate more profitably.

Cactus Commerce has a wealth of experience in helping retailers deal with these very issues. Bringing products from fabrication right through the supply chain and out into the marketplace is what we specialize in.

Cactus Commerce Solutions for Retail include:

Multi-Channel Retail (MCR) for Retail

Prices, inventory, promotions and policies often begin to differ between channels as Retailers broaden their reach to new customers via new venues. Whereas today’s customer experience is fragmented, Cactus MCR solutions can help retailers create a seamless shopping experience across all channels from brand image, merchandise mix, pricing, promotion, fulfillment, customer relationship management to organizational structure. Find out how Cactus can help you Profit with MCR

Trading Partner Integration (TPI) for Retail

Retailers receive Product information and associated business documents from outside trading partners including manufacturers and distributors in any number of formats including Electronic Data Interchange (EDI) over Value Added Networks (VANs), online forms, as well as more traditional faxes, phone calls and emails, Errors in product data received by Retailers from manufacturers represents billions of dollars of lost revenue due to order disputes and resulting stock issues. Cactus TPI solutions enable the seamless electronic exchange of business documents and the integration of business processes between Retailers and Trading Partners within their supply chain.

Enterprise Application Integration (EAI) for Retail

Disparate internal systems and business processes are the result of divisional business models, company acquisitions and departmental, or non-centralized, architectures. Cactus EAI solutions leverage the power of Microsoft BizTalk Server in conjunction with the Cactus Enterprise Integration Framewor to quickly connect and integrate disparate systems such as ERPs, Merchandising Systems, Warehouse Management Systems, Point of Sale Systems and E-Commerce Systems. An integrated environment of all systems allows the retailer to create a central view of all product information using the Cactus Product Information Management solution. Integration and Product Information Management are pillars to a well designed Multi-Channel Retail strategy.

Global Data Synchronization (GDS) for Retail

For large Retailers, empty shelves and product out-of-stocks result in billions of dollars of lost sales every year. Cactus GDS solutions allow Retailers to connect to 1SYNC (formerly UCCnet™ and Transora) and Agentrics (formerly the World Wide Retail Exchange or WWRE) by leveraging the robust integration capabilities of BizTalk Server and overlaying industry and datapool-specific features and functionality. Accurate and up to date product information from manufacturers, suppliers and distributors reduces incorrect orders and resulting out-of-stocks.

Radio Frequency Identification Data Management (RFID) for Retail

Today's RFID pilots and implementations are based around RFID tagging at the pallet-level, however, Retailers need to ensure that solutions are scalable to adapt to item-level tagging in the future. The Cactus RFID solution offers the ability to easily manage internal data offline, minimizing the need to retrieve it from third parties, and also to communicate with the external EPCglobal network when that extra level of information is required. Developed using the Microsoft RFID framework it offers EPC-IS functionality and binds product data with RFID data to ensure that it will support more robust implementations down the road.Find out how Cactus can help you bring the benefits of RFID to your business.

Product Information Management (PIM) for Retail

Ensuring product availability is a major challenge for all retailers, whether they are online or in the brick and mortar stores, which has a direct impact customer satisfaction and sales. Cactus PIM solutions help Retailers significantly improve the management of products by providing a single, common view to all product information. With the advance of strategic initiatives such as CPFR (Collaborative Planning, Forecasting and Replenishment), Global Data Synchronisation (GDS) and Radio Frequency Identification (RFID), it is more important than ever that product information is easily accessible within the organization and seamlessly transferable between trading partners. This is central to promotion, branding as well as Multi-Channel Retail initiatives.

Cactus and Microsoft: Partners in Retail

Cactus Commerce is part of Microsoft’s Smarter Retailing Initiative (SRI), a solutions framework designed to increase efficiency by providing real-time visibility into profitability metrics. This partnership with Microsoft on this initiative enables Cactus to participate in Retail industry events to help promote best practices and innovation for Retailers.

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