July 26, 2010
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Posted by
Caroline Zenss ·
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You may think that I get that question quite often. As a matter of fact, I can't remember the last time it was brought up by anyone in my work environment.
Wikipedia states that "User eXperience (UX) refers to the interaction of a person with a system, including their actions and perceptions, i.e., what the person wants to do, what they actually do and their feelings about using a product, a service, (…) or a combination of them."
Let's try to see how this definition would translate into e-commerce. Does User Experience cover features or look & feel ? Is it the satisfaction ...
January 15, 2010
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Posted by
Wanda Cadigan ·
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We’re just back from the 99th annual National Retail Federation show in New York, and as usual it was larger than life. Cactus was one of a few select partners chosen to participate with Microsoft at their ‘Connected Experiences for Retail’ booth.
Kicking off the event on Sunday night, Microsoft hosted a fabulous Opening Night Reception at the Marriott Marquis for a several hundred of their closest friends. I haven’t seen any official numbers yet, but in general show attendance did seem to be up from last year.
We showcased the CommerceLive e-commerce microsite solution built for the...
November 24, 2009
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Posted by
Melany Gallant ·
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When it comes to site search and e-commerce, displaying relevant data is key to driving Return on Investment (ROI). While that may sound obvious, there are plenty of retailers who are missing on key opportunities to leverage data to improve product findability and of course conversions on their sites. According to a recent E-Commerce Times article, retailers can help customers find exactly what they are looking for by taking available data - such as product information, shopper profiles and buying preferences, shipping options, and user ratings - and incorporating this information into s...
March 23, 2009
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Posted by
Donna Remillard ·
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I attended The MIX09 conference for web designers and developer’s that was held last week in Las Vegas.
There were some interesting sessions and announcements and I’ll comment on a few below, but if you want more detail you can check out the MIX09 site and see the video playback of any of the keynote presentations or sessions here.
Announcements -
Commerce Server 2009
Although briefly, Scott Guthrie announced during his keynote on day 1, the release of Commerce Server 2009. Cactus also gave a session on the topic of a ‘Next Generation’ e-Commerce experience highlighting Comme...